Retailix
Serving Montréal, Toronto & Vancouver

Multi-location retail cleaning in Canada, consistent across every store.

Retailix delivers overnight retail cleaning for chain stores, franchise networks, mall units and big-box retailers. One network protocol, regional managers per metro, consolidated monthly invoicing, mall-operator pre-vetted.

5.0Operations Reviews
NightlyOvernight Standard
2,400+Locations Serviced
🏬
Multi-location consistency
📍
Regional manager model
💳
One invoice per chain
🏢
Mall pre-vetted
$10M+
Liability insured
2,400+
Locations serviced
Nightly
Overnight standard
1
Invoice per chain
THE PROBLEM

You have 40 stores. And 40 different cleaning vendors.

Different pricing, different standards, different COIs every renewal. Some locations immaculate, some visibly neglected. 40 invoices a month. Your operations director is drowning in vendor management.

OUR APPROACH

One protocol. Regional managers. One invoice.

One network-wide cleaning protocol executed identically at every store. Regional managers per metro reporting to a single national AM. Consolidated monthly invoicing. Mall-operator pre-vetting.

See how it works
What We Clean

Eight Retail Cleaning Services

From fashion boutiques to big-box retail to mall food courts to grocery stores, Retailix delivers overnight retail cleaning across multi-location chain networks with consistent standards and consolidated invoicing.

Chain Retail Network

Multi-location fashion, apparel, specialty retail with network standard protocols.

Big-Box Retail

Large-format retail with heavy-duty floor care and high-volume traffic protocols.

Grocery Store Cleaning

Grocery chains with food-safe protocols, produce area care, back-of-house compliance.

Mall Unit Cleaning

Mall-based retailers with mall-operator pre-vetting and compliance training.

QSR & Food Retail

Quick-service restaurants, coffee shops, fast-casual with food-safe standards.

Pharmacy & Drug Store Chains

Pharmacy chains with dispensary protocols and pharmaceutical handling awareness.

Pre-Sale & Inventory Walk

Priority cleans before executive visits, inventory counts, franchisee audits.

Franchise Network Program

Franchise networks with central contract, per-franchisee billing or consolidated option.

Work in Action

Retailix Across Canadian Retail Networks

Retailix overnight crew performing chain retail cleaning
Network-standard cleaning protocol executed at mall-based location
Big-box retail floor care with heavy-duty equipment
QSR food-safe protocol cleaning during overnight shift
Consolidated monthly invoice preparation for chain network
Regional manager audit walkthrough with store management
How We're Different

Six Operational Pillars Behind Every Retailix Network

1

Multi-Location Consistency

Same protocol at every store. Documented variances.

2

Regional Manager Model

Dedicated manager per metro, national AM overlaying.

3

Consolidated Invoicing

One invoice per chain per month, line items per location.

4

Mall-Operator Pre-Vetted

Pre-approved with Cadillac Fairview, Ivanhoé, Oxford, QuadReal.

5

Overnight Standard

Every store opens clean every morning.

6

Food-Safe for QSR

QSR, grocery, coffee trained on food-safe protocols.

The Retailix Method

Five Steps. Every Location.

01

Network Scope

Walk representative locations with ops director. Define standard across network, identify location-specific variations.

02

Protocol

Network-wide standard cleaning protocol signed. Per-location variations documented. Regional AM assigned.

03

Crew Assign

Dedicated crew per location oriented on-site. Mall-compliance training for mall-based stores.

04

Execute

Overnight service per protocol. Photo-documented QA per location. Logbook maintained at store level.

05

Consolidate

Monthly service report rolled up across network. Consolidated invoice. Quarterly review with network operations.

4-Level Escalation Framework

Store-level issue, network gap, procurement concern — here is exactly what happens, and how fast.

1
Store Crew Lead
< 4 hours

Same-night correction on site

2
Regional Manager
< 24 hours

On-site audit of affected location

3
National Account Manager
< 48 hours

Network-wide review, corrective plan

4
Operations Director
< 72 hours

Direct escalation with action plan and credit if warranted

Our Guarantee

Six Commitments That Protect Your Network

Network Standard Protocol

Same protocol at every store, documented variances only.

Monthly Consolidated Invoice

One invoice per chain, line items per location.

Regional + National AM Team

Regional managers per metro, one national point of contact.

Mall Pre-Vetting Maintained

COIs current with every major mall operator.

Open-Ready Every Morning

Stores open clean. Standard, not premium.

$10M Liability Coverage

Commercial GL on file with every store landlord.

Case Studies

Real Results for Real Retail Networks

Before
34
After
1
invoices processed per month
Fashion Chain Portfolio
Problem

Fashion retailer with 34 locations across 3 provinces had 34 different cleaning vendors and 34 invoices to process monthly.

Solution

Consolidated to Retailix. One invoice, uniform protocol, regional managers. AP time down 80%.

Before
12
After
2
food-safe audit findings/quarter
QSR Franchise Network
Problem

QSR franchise network averaged 12 food-safe audit findings per quarter across locations.

Solution

Retailix food-safe trained crews with documented protocols. Findings dropped to 2/quarter.

Before
3
After
0
mall-operator re-vetting events/year
Mall-Based Retailer
Problem

Multi-mall retailer cycled through vendors and had to re-vet with mall operators 3x/year.

Solution

Retailix is pre-vetted with all major Canadian mall operators. Zero re-vetting events since switch.

What Retail Operations Leaders Say

Trusted by Chain Networks Across Canada

"

One invoice per month for 40 stores. My controller sent me flowers when I told her.

A
Andrew Mitchell
VP Operations · Toronto, ON
"

Same protocol at every store. I walk into any location and know what to expect.

I
Isabelle Côté
Director of Retail Operations · Montréal, QC
"

Mall pre-vetting saved us a quarter of re-qualification across the network. Huge.

W
Wei Zhao
Regional Ops Manager · Vancouver, BC
FAQ

Frequently Asked Questions

What retail types do you work with?+

Fashion boutiques and chain apparel stores, big-box retailers, grocery stores, mall units, quick-service restaurants, electronics stores, furniture stores, specialty retailers, pharmacy chains. We scale from 5-store networks to 200+ location chains.

Do you work inside shopping malls?+

Yes. Crews pre-vetted for major mall operators (Cadillac Fairview, Ivanhoé Cambridge, Oxford Properties, QuadReal, etc.). COIs on file, vendor badging current, dock access protocols known, operating-hour compliance trained. Switching to us does not require your mall landlord to re-vet a new vendor.

How do you keep consistency across 20+ locations?+

One network-wide standard cleaning protocol executed identically at every store. Per-location variations (store layout, specific fixtures, back-of-house configurations) documented but core standard is uniform. Regional managers audit stores monthly. National AM audits representative stores quarterly. Variance between locations is tracked and flagged.

What does consolidated invoicing mean for procurement?+

Instead of 40 store-level invoices per month, you get one consolidated invoice with line items per location. Your accounts payable processes one invoice instead of 40. Your controller reconciles one vendor instead of 40. Massive AP time savings at scale.

What about pre-sale or pre-inventory walk cleans?+

Yes. Chains with scheduled inventory counts, executive visits, franchisee walk-throughs, or pre-sale preparation get priority scheduling with detailed floor-shine, glass detail, back-of-house organization. Same-day possible with 4+ hours notice.

Do you handle food-service retail (QSR, coffee shops)?+

Yes. Quick-service restaurants, coffee shops, fast-casual have food-safe protocols: food-safe detergents, sanitizer rotation, grease management, FIFO compliance for back-of-house. Our Vulcair division handles kitchen exhaust on the same contract.

What are the typical hours and days?+

Overnight after close, before first staff. Most retail closes 9-10pm and opens 8-10am, giving us a 10-12 hour window. For 24/7 retail (convenience, some grocery), we work split shifts during lowest-traffic hours.

Certifications & Compliance

Standards We Operate Under

$10M Liability Insured
Mall Operator Pre-Vetted
WHMIS 2015
Food-Safe Trained (for QSR)
COIs on File Major Mall Operators
CNESST / WSIB / WorkSafeBC
About Retailix

A Retail Cleaner Built for Chain Networks.

Retailix was started because retail chains were managing 40+ different local cleaning vendors across their networks — different pricing, different standards, different COIs, different invoices every month. Operations directors were drowning.

Retailix consolidates. One network standard. One regional manager per metro. One monthly invoice. Open-ready. Every morning.

Learn more about RetailixRead our blog →
2,400+
Retail locations serviced
Nightly
Overnight standard
3
Regional teams
1
Invoice per chain per month

Managing a Retail Chain? Let's Consolidate Your Cleaning.

Tell us about your network. A Retailix national AM will walk representative stores, scope the network standard, and propose a consolidated contract within 5 business days. Free multi-location audit for chains with 10+ locations.

Call (514) 237-6303Free Quote